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The Sprout House 874 Neighborhood Road Lake Katrine NY 12449
1.800.S.P.R.O.U.T.S
1.800.777.6887
1.845.246.6875
info@sprouthouse.com
INFORMATION PAGE
Call toll-free 1-800-S-P-R-O-U-T-S (1-800-777-6887) and use VISA, MasterCard, American Express or Discover
and we now accept PayPal and Google Check Out
Mail order form with check, money order, or credit card info to:
THE SPROUTHOUSE
874 Neighborhood Road
Lake Katrine NY 12449
Shipping: We usually ship UPS Ground or the United States Postal Service
allow 5 - 7 days for delivery (longer when order form is mailed).
On small orders, we may choose to use the United States Postal Service Priority Mail.
If you wish for us to use the United States Postal Service then we will.
I am very happy to ship to APO and FPO.
I am also happy to ship to Alaska, Hawaii and Puerto Rico.
We are sometimes able to use the Flat Rate Box from the Post Office. If I am able to do so, I will refund the additional shipping that the site charged.
The site does not know what items or combination of items will fit into a flat rate box.
Any merchandise that leaves the continental 48 states will be charged shipping rates from the United States Postal Service
(this includes, Alaska, Hawaii, Puerto Rico and Canada and APO/FPO).
There are no guarantees on shipping for international orders.
International Shipping: We use the United States Postal Service and will charge you, whatever they charge us.
There is no guarantee that you will receive the merchandise even though we have shipped it.
There is no money refunded for merchandise not received; there is no money refunded for shipping on merchandise not received.
Please email me and I will get you an accurate estimate of shipping costs.
Expedited services.
I am happy to ship if you choose an expedited method. But kindly note:
First, we fill your purchases in the order in which they are received by us. I do not look ahead. An order comes in, an order goes out.
Second, our level of service is that we ship out in 2 to 3 business days. I try to make it faster than that, but sometimes, it ends up
being 2 to 3 business days.
If you have an expedited order, contact me. Send me an email at info@sprouthouse.com or call me at 1.8000.777.6887
I will not guarantee that I can do anything about it. But I will try to move your purchase ahead of the others.
We have a 30 day money back guarantee policy for all of our merchandise.
You may return items (not seeds, we do not accept returns on seeds, see below) to us (you have to pay the shipping) for a refund.
Non-seed products need to be returned before a refund will be processed.
We will credit your card or PayPal or Google Checkout the cost of the item minus a 5% fee
(what we lose to the credit card company/PayPal/Google Checkout for the original charge).
For seeds: we will refund the money, but please do not send us the seeds.
Shipping charges are not refunded nor will we pay for shipping on returned merchandise.
Call 1-800-777-6887 for Customer Service
We may substitute out of stock items with like quantity and quality.
Shipping rates are subject to change without notice.
Sales tax is charged on non-food items for New York.
The bulk discount - 20% off of the retail price when you purchase 10 pounds or more - applies to purchasing 10 pounds or more of ONE VARIETY of seed or seed mixture.
This is NOT a mix and match offer.
We ship all seeds by the pound - with a few exceptions notably broccoli, red cabbage, onion and garlic.
These are shipped in 1/2 pound packages. We will package your seeds as economically as possible. Such as if you order 8 pounds of one type of seed or seed mixture, you will get one bag of 8 pounds of seeds. If this method does not suit you or your needs, please send me an email: info@sprouthouse.com
Some FAQ's
What is that white stuff growing on my new sprouts? Is it mold? Is it mildew? Something else?
Not all mold is mold or mildew...sometimes it's something else. When sprouts are thirsty they put out tiny little microscopic cells called cilia hairs.
Cilia hairs are very small cells but we can see them because the roots of the sprouts put out so many. They are tiny enough to get moisture from the atmosphere.
This means that the sprouts are thirsty.
If it is mold, then there is a horrible, terrible, disgusting odor associated with it.
If it is mold, then it is slimy to the touch and the sliminess does not rinse away.
If it is mold, it has a slight grey or blue/grey tint to it. I
f it is NOT mold, but are cilia hairs, there is no horrible, terrible, disgusting odor associated with it.
If it is NOT mold, but are cilia hairs, it is not slimy to the touch and it does rinse away only to come back several hours later.
If it is NOT mold, it is white in color, like a nice cloud that your sprouts can get moisture from
What to do? Rinse the sprouts for a longer period of time. You are mother nature to them, they can only get their moisture if you provide it for them.
So provide them with the water that they need. If you are rinsing your sprouts with the faucet, then sing a nice little song to them for a few minutes.
If you are soaking them then go ahead and brush your teeth or comb out your hair. Give them some time with the water. Drain away the excess water when they are done.
You may want to rinse an extra time during the day, but really, just give them more time with the water and that should take care of the cilia hair cloud.
How to sprout the gelatinous seeds like flax, chia, arugula, and cress.
Gelatinous seeds form a gel-like sac around the seed in the presence of water.
They get gooey, hard to manage and will not sprout using conventional methods such as a jar sprouter or a tray sprouter.
What to do? There are three ways to sprout gelatinous seeds. Y
ou can sprout them in soil, you can sprout them using a terra cotta tray sprouter or you can sprout them in a plastic tray sprouter using one of our sure to grow mats.
The soil absorbs the gooey stuff and you can sprout as usual making certain the soil is damp and moist but not pooled with water.
The terra cotta tray sprouter is similiar to sprouting in soil as the clay is absorbant as well.
Our sure to grow mats will also absorb the gooey stuff so that you can sprout as usual.
Gelatinous seeds do not do well in jar sprouters.
How much sprouts will seeds produce? For a seed the size of alfalfa or broccoli, the tiny ones, one pound of seed will yield about 6 to 7 pounds of mature sprouts.
For a bean, they double in size so that one cup will yield two cups.
The same is for sprouting grains.
For wheatgrass and barley grass, one tray measuring 10"x20" will yield about 8 ounces of juice.
Which seeds are Legumes?
The following seeds are legumes:
Alfalfa, Crimson Clover, Red Clover, Red Lentils, Green Lentils, French Green Lentil, Green Peas, Garbanzo, Soy Beans.
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